American Family Care patients on alert for possible identity theft following …

(file photo) 

The names, dates of birth, addresses, phone numbers, social security numbers, medical information, insurance information and driver’s license numbers of some of American Family Care’s Birmingham-area patients may have been compromised.

According to American Family Care, a “very small proportion” of patients may be affected by the security breach that resulted from theft. In July of this year, an employee had two laptops containing patient information stolen from a car in Marietta, Georgia.

Patients whose information was on the laptops will receive a letter from American Family Care sometime soon. The company started mailing out notifications on September 26.

“If your information was on the laptops, you will receive a letter from us notifying you what information may have been on the laptop,” wrote American Family Care in a prepared statement.

The company is offering 12 months of free identity theft protection to patients whose identities may have been compromised. The details on the offering will be in the letter.

Although the theft took place in July, consumers are only now being notified because it wasn’t initially understood what the laptops contained.

“We initially believed the laptops contained no patient health information. However, on August 15, 2014, we discovered the laptops may have contained certain patient health information. We sincerely regret this incident and apologize for any inconvenience,” the company said in a statement. 

American Family Care stressed that the laptops only contained information on patients who had visited the clinic for work-related injuries, physicals, immunizations and drug screenings.

“These laptops were used in the worker’s compensation and occupational medicine division,” American Family Care wrote in the statement. “It is important for our patients to understand that the information on the laptops did not pertain to general primary or urgent care visits.”

At this time, American Family Care has “no evidence” that the information on the laptops has been accessed or used, and confirmed that the laptops were password protected.

American Family Care patients with questions are free to contact the company’s compliance officer at 800-258-7535 ext. 2588 or by e-mail at complianceofficer@americanfamilycare.com. 

Article source: http://www.al.com/business/index.ssf/2014/10/american_family_care_patients.html

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